JAMONORI / Delete your account and data

Delete your account and data

Delete your JAMONORI account and associated server data after Google verification, or request help by email. You do not need to reinstall the app.

Delete with Google verification

Choose the Google account you used for JAMONORI. Your Google account itself will not be deleted.

Google verification loads only after you start. No account is created here. See the information below for backup retention and other deletion options.

Request by email

Email privacy@jamonori.com with “JAMONORI account deletion request” as the subject. Include your nickname if you remember it.

Write a deletion request

Send the message to submit your request. This button opens your email app; it does not delete an account automatically. You can also send a message from any webmail service.

What happens next?

The Operator reviews your request and explains the minimum information needed to verify ownership. An email address or display name alone is not proof of ownership.
After ownership is verified, the account and associated server data are deleted and the outcome is sent to you.
We aim to handle requests within 7 days of receipt. If more verification or time is needed, we explain why and provide an expected timeline. Any shorter legally required deadline takes precedence.

Do not send your password, sign-in verification codes or identity documents.

Delete directly in the app

From any app screen, select your nickname in the header to open the account dialog. If you see Sign in, sign in to the account you want to delete first.
Choose Delete account. During Live Multiplay, wait until the round has ended.
Review and confirm deletion.

What is deleted?

Your JAMONORI account, Google account identifier, sessions, nickname, profile, account experience, sync cursors/receipts/limit state, live-run continuity, linked reports/blocks/moderation audits and associated live participation, submissions, scores and rankings are removed from the active game database. Your Google account itself is not deleted.

What remains, and for how long?

Local history, bests, settings, saved and collected words and legacy device experience remain. Deleting in the app clears only the deleted account’s profile, pending queue, completion IDs, reward caches and recovery ownership; ordinary sign-out retains the queue and rewards. Web deletion cannot remotely clear device storage. Remove them using the app’s record controls or device/browser data controls. Delete exported history files separately.
If local cleanup fails, use Device cleanup for a local-only retry. A flag containing only the deleted random account ID remains without expiry until cleanup succeeds, then is removed. If saving that flag fails, retry before closing as the warning explains. After cleanup a separate minimal deletion tombstone contains no profile, XP or round data, lasts 48 hours, and is removed on next local access. Other accounts remain untouched.
Server storage recovery history may remain for up to 30 days. Error logs without an account-identifier field may remain for up to 7 days.
The Operator deletes request correspondence within 90 days after resolution and deletes unnecessary verification evidence as soon as its purpose is complete.
Cloudflare retains email-delivery metadata for 31 days. Email providers’ systems and backups follow their own deletion schedules, explained in our Privacy Policy.

Read the Privacy Policy for details.